Case Study: Clinical Analytics
Optum
I was a senior UX designer for Provider Value Dashboard, a clinical analytics tool that helps insurance companies determine which providers issue specialty medication and how much they could save through generic or non-specialty alternatives. The dashboard tool worked within the constraints and abilities of Power BI.
My Role
UX Designer
Status & Timeline
In development and testing as of April 2023.
Tools
Figma
Power BI
Working with Power BI
I had to find ways to customize this tool with Optum branding using Power BI. This meant working closely with developers to understand and push the limits of technical constraints.
Mockups and Prototypes for Provider Value Dashboard
I designed sorting and filtering components, updated navigation, and icons. I also set a data visualization style for charts and graphs in Figma that worked with Power BI.
User-Centered Components
My team determined which components needed improvement based on user research's identified pain points. I worked with development to ensure the components I designed worked within Power BI's constraints, then handed them off to Dev with detailed specs.
Design Challenges and Solutions
The main challenge in designing this product was working within the constraints of Power BI, a data visualization tool.
I overcame these challenges by meeting with development bi-weekly to review and discuss the feasibility of designs, iterating and evaluating alternatives, and finding the best solution that was on brand.